Returns & Warranty – MANDUKAPROYOGA

At MANDUKAPROYOGA, we’re committed to your peace of mind when you choose a premium yoga mat. If your mat doesn’t meet your expectations, our clear and customer-first return and warranty policy ensures you’re fully supported.

Returns Policy

  • 30-Day Return Window – Return your mat within 30 days of delivery, no questions asked.
  • Condition – Mats must be unused, in original packaging, with all tags and accessories intact.
  • Process – Initiate your return by contacting our support team with your order number and reason for return.
  • Refunds – Once your return is received and inspected, we’ll issue a refund to your original payment method. Please note: shipping fees are non-refundable.

Warranty Coverage

Every mat purchased from MANDUKAPROYOGA comes with a limited warranty, depending on the model, protecting you against defects in materials and craftsmanship.

Our warranty covers:

  • Flaws in material composition or manufacturing
  • Failure in stitching, printing, or surface durability

Warranty does not cover:

  • Normal wear and tear, such as fading, minor surface pilling, or gradual thinning
  • Damage from improper use, accidents, or modifications
  • Issues resulting from incorrect cleaning, storage, or unauthorized alterations

How to Claim

To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a brief description of the defect.

Depending on the situation, we may offer:

  • A replacement mat at no cost
  • Repair guidance or technical support for minor imperfections
  • Coordination with authorized local service partners for in-person assistance

Need Assistance?

Our dedicated support team is here for you. For any questions about returns, exchanges, or warranty claims on your mat, visit our Contact Us page anytime. We’re available to help from 9 AM to 6 PM EST, Monday through Friday, and our response time is typically within 24 hours. For urgent inquiries, call us at +16477216600. All support is provided in English and aligned with our 2026-08-07 launch standards.